Duty Recovery Service

Duty Recovery Service

Having conducted hundreds of customs duty reviews over the years we would conservatively estimate that 70% or more of importers unwittingly overpay duty on either a regular or occasional basis.


Where duty overpayments have occurred, the law - in most cases - allows for retrospective claims to be lodged up to three years after the date of import.


Hexagon has had considerable success in identifying and processing duty reclaim opportunities on behalf of our clients, often resulting in five figure repayments. Our experience in preparing claims, and dealing with any subsequent HMRC correspondence, ensures that the level of input required by the client is kept to an absolute minimum.

Hexagon undertake all duty recovery work on a success only basis, with fees charged at an agreed percentage of the duty recovered. In the unlikely event of an unsuccessful claim all costs are absorbed by Hexagon.


Take a look at what has been said about our duty recovery services on our client testimonials page.

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