Having undertaken a customs duty health check on our business, Hexagon were able to identify that allowable preferential duty rates were not being claimed against some of our imported products. This was swiftly corrected and retrospective claims lodged on our behalf to recover the overpaid duty. We now use Hexagon’s services to ensure that we continue to legitimately minimise our customs duty outlay.
Hexagon has helped us to identify duty saving opportunities within our business, assisted with training in the tariff classification of goods and continue to offer support on duty related issues.
Following a review of our tariff classifications Hexagon successfully appealed against an existing HMRC ruling, enabling us to import our products at a more favourable rate of duty. As well as on-going savings, Hexagon recovered a significant amount of duty paid against historic imports. I would have no hesitation in recommending their services.